Fraud Alerts

• Upfront-payment scams.A caller or email claims you have been “approved” for funding from ICG Funding but must send a wire, pay a “processing charge,” or buy gift cards before the funds can be released. We never charge anything before funding.
• Fake funding offers from spoofed domains. A message comes from a domain that looks like ours (e.g. icg-funding.io, icg-funds.com, icgfunding.co) but is not us. Our only domain is icg-funding.com. Email always comes from an @icg-funding.com address.
• Broker impersonation.A broker claims to be a “direct representative” or “funding manager” for ICG and asks for your bank login, routing number, or a voided check outside our application portal. ICG only collects banking information through our secure application portal. Never by phone, text, or email.
• Prepaid card / crypto payment demands. A caller demands payment to a prepaid gift card, cryptocurrency wallet, or peer-to-peer app as a condition of funding. No legitimate lender accepts payment by gift card or crypto for loan origination.
• Employment / recruiter scams.A “recruiter” claims to be hiring for ICG Funding and asks for your Social Security Number, bank account, or an “equipment purchase” as part of onboarding. Our recruiting is published on /careers and never asks candidates to pay for anything.
• Phishing that copies our design. A page that looks like ours asks for your login, bank credentials, or Social Security Number outside our application flow. Our genuine apply pages live under icg-funding.com/apply.

Treat any of the following as a red flag:

• Pressure to decide “right now” or the offer disappears.
• Requests for payment by gift card, prepaid debit card, cryptocurrency, wire to a personal account, or peer-to-peer app (Zelle, Venmo, Cash App).
• Promises of guaranteed approval or interest-rate quotes with no review of documentation.
• A request to share your online-banking password, remote access to your computer, or a one-time code from a text message.
• An email address with a domain that does not match @icg-funding.com.
• A phone number that is not (646) 813-4633.
• A signed contract emailed to you before you uploaded a single document.

• Call our verified number at (646) 813-4633. Hang up on the person you were talking to and dial us directly. Do not call a number they provided.
• Check the domain. Our only domain is icg-funding.com. Email, application portal, and signing links all live on that domain.
• Confirm your application status by signing into the portal using the link you saved when you applied, or by emailing hello@icg-funding.com from the address on file.

• Report to ICG Funding. Email security@icg-funding.com with the subject “Suspected fraud or impersonation.” Forward the suspicious email as an attachment when possible, and include any phone numbers, caller names, and times of contact.
• Federal Trade Commission (FTC). File a report at reportfraud.ftc.gov.
• FBI Internet Crime Complaint Center (IC3). File at ic3.gov if you sent money or shared bank credentials.
• Your state attorney general. Consumer-protection divisions investigate local impersonation and can help coordinate across state lines.
• Local police. File a local police report if you were defrauded of money or identity-verifying information. Banks and card networks often require a police report number to process a chargeback.
• Your bank and card issuer. Call the number on the back of your card immediately if you sent a payment to a scammer.

• Ask you to pay an upfront charge, insurance deposit, or “release charge” before funding.
• Ask for payment by gift card, cryptocurrency, prepaid debit card, or peer-to-peer app.
• Ask for your online-banking password or remote access to your device.
• Pressure you to sign a contract without reviewing your bank statements.
• Send a contract, wire instructions, or funding link from any domain other than icg-funding.com.

• Security team: security@icg-funding.com
• General support: hello@icg-funding.com
• Phone: (646) 813-4633 (Monday–Friday, 9 AM – 6 PM EST)
• Mail: Infinite Capital Group, Attn: Security, 1315 Ave J, Brooklyn, NY 11230