Fraud Alerts

• Upfront-payment scams. A caller or email claims you have been “approved” for funding from ICG Funding but must send a wire, pay a “processing charge,” or buy gift cards before the funds can be released. We never charge anything before funding.
• Fake funding offers from spoofed domains. A message comes from a domain that looks like ours (e.g. icg-funding.io, icg-funds.com, icgfunding.co) but is not us. Our only domain is icg-funding.com. Email always comes from an @icg-funding.com address.
• Broker impersonation. A broker claims to be a “direct representative” or “funding manager” for ICG and asks for your bank login, routing number, or a voided check outside our application portal. ICG only collects banking information through our secure application portal. Never by phone, text, or email.
• Prepaid card / crypto payment demands. A caller demands payment to a prepaid gift card, cryptocurrency wallet, or peer-to-peer app as a condition of funding. No legitimate lender accepts payment by gift card or crypto for loan origination.
• Employment / recruiter scams. A “recruiter” claims to be hiring for ICG Funding and asks for your Social Security Number, bank account, or an “equipment purchase” as part of onboarding. Our recruiting is published on /careers and never asks candidates to pay for anything.
• Phishing that copies our design. A page that looks like ours asks for your login, bank credentials, or Social Security Number outside our application flow. Our genuine apply pages live under icg-funding.com/apply.

Treat any of the following as a red flag:

• Pressure to decide “right now” or the offer disappears.
• Requests for payment by gift card, prepaid debit card, cryptocurrency, wire to a personal account, or peer-to-peer app (Zelle, Venmo, Cash App).
• Promises of guaranteed approval or interest-rate quotes with no review of documentation.
• A request to share your online-banking password, remote access to your computer, or a one-time code from a text message.
• An email address with a domain that does not match @icg-funding.com.
• A phone number that is not (646) 813-4633.
• A signed contract emailed to you before you uploaded a single document.

• Call our verified number at (646) 813-4633. Hang up on the person you were talking to and dial us directly. Do not call a number they provided.
• Check the domain. Our only domain is icg-funding.com. Email, application portal, and signing links all live on that domain.
• Confirm your application status by signing into the portal using the link you saved when you applied, or by emailing hello@icg-funding.com from the address on file.

• Report to ICG Funding. Email security@icg-funding.com with the subject “Suspected fraud or impersonation.” Forward the suspicious email as an attachment when possible, and include any phone numbers, caller names, and times of contact.
• Federal Trade Commission (FTC). File a report at reportfraud.ftc.gov.
• FBI Internet Crime Complaint Center (IC3). File at ic3.gov if you sent money or shared bank credentials.
• Your state attorney general. Consumer-protection divisions investigate local impersonation and can help coordinate across state lines.
• Local police. File a local police report if you were defrauded of money or identity-verifying information. Banks and card networks often require a police report number to process a chargeback.
• Your bank and card issuer. Call the number on the back of your card immediately if you sent a payment to a scammer.

• Ask you to pay an upfront charge, insurance deposit, or “release charge” before funding.
• Ask for payment by gift card, cryptocurrency, prepaid debit card, or peer-to-peer app.
• Ask for your online-banking password or remote access to your device.
• Pressure you to sign a contract without reviewing your bank statements.
• Send a contract, wire instructions, or funding link from any domain other than icg-funding.com.

• Security team: security@icg-funding.com
• General support: hello@icg-funding.com
• Phone: (646) 813-4633 (Monday–Friday, 9 AM – 6 PM EST)
• Mail: Infinite Capital Group, Attn: Security, 1315 Ave J, Brooklyn, NY 11230